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 Old Catton Medical Practice



Patient Leaflet links


For links to some of the more common medical conditions and links to helpful medical websites for information leaflets, please follow this link




Other links


Age UK
Age UK offer advice and information on a wide range of matters of concern to older people and their carers. They also offer numerous factsheets and information sheets that cover a wide range of subjects. their helpline in Norwich is 01603 496333.


Alcohol dependency

Norfolk Recovery Partnership can help patients give up drinking. To find out more (in confidence and in a non-judgemental way) call 03007 900 227 (24 hours) Website link - http://www.norfolkrecoverypartnership.org.uk/partnersandlinks/Trust Alcohol and Drug Service/Pages/home.aspx


Alzheimers Society


The word dementia describes a set of symptoms that may include memory loss and difficulties with thinking, problem-solving or language. Dementia is caused when the brain is damaged by diseases, such as Alzheimer's disease or a series of strokes. Dementia is progressive, which means the symptoms will gradually get worse. Find out about how dementia from the The Alzheimers Society or call them in Norwich on 01603 763556.


Asthma UK is a leading support charity for Asthma diseases. Their website has a wealth of information.



 Life has its ups and downs.You (or a child you may know) can talk confidentially online or by phone whenever you need to -  whatever the worry, it’s better out than in. Visit www.childline.org.uk or call 0800 1111


Norfolk Deaf Association are a registered charity and offer a free hearing support service, which includes home visiting, static clinics and mobile clinics. They also run a hard of hearing club, befriending service, and deaf awareness training. If you are interested in any of their services, more information can be found on their website, below, or you can call them on 01603 404440. Website link - www.norfolkdeaf.org.uk


Domestic Abuse

Domestic abuse is any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between adults who are or have been intimate partners or family members, regardless of gender or sexuality.  Leeway is a charity that supports over 8,000 women, men and children every year through community outreach, emergency refuges, advocacy, children/young people support and outreach, male victim support and a telephone helpline - 0845 2412171. The Police are very experienced in dealing with Domestic Abuse/Violence and can be contacted on 101 or in an emergency, 999. For more about domestic abuse and support services, please view or download our leaflet.


Diabetes UK are a UK leading diabetes charity who care for, connect with and campaign on behalf of all people affected by and at risk of diabetes. Website link - www.diabetes.org.uk


Gambling can get out of control and affect your job, your money, your life. GamCare Norfolk is a confidential and non-judgemental 1:1 counselling service and free to both gamblers and those affected by gambling. They can be contacted on 01603 660070 or emailed at gamcare@phoenix-futures.org.uk


Heart Disease
The British Heart Foundation are a leading research and support charity for cardiovascular diseases. Their website has a wealth of information - Website link - https://www.bhf.org.uk/ 



If your child develops generally unwell symptoms, especially a rash that does not fade under pressure (the glass test), further urgent investigation or help may be needed. The following link may be of help to you at NHS Choices



MIND is an independent mental health charity that exists to make sure anyone with a mental health problem has somewhere to turn for advice and support. Website link - www.mind.org.uk/


NHS Choices

NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health. Website link - www.nhs.uk/Pages/HomePage.aspx


NHS Choices - Self-Care (support in living with long-term conditions)

NHS Choices provides advice and help in living with long-term conditions and the challenges the condition brings. Although it is known as Self-Care, you do not need to manage on your own. Website link - http://www.nhs.uk/Planners/Yourhealth/Pages/Healthcare.aspx


NHS 111 Service

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.  NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Link to their webpage is here.


Travel Advice

We operate a professional Travel Clinic from Old Catton Medical Practice. For more general information you may wish to see the NHS Choices website. Website link - www.nhs.uk/Conditions/Travel-immunisation/Pages/Introduction.aspx


Voluntary Support
YourNorwich.org is a website that has been set up to help local people find services in Norwich provided by voluntary organisations. It also will help local doctors and nurses find services for their patients as well as support and promote the valuable and vital work of local voluntary organisations. YourNorwich.org is run by NHS Norwich Clinical Commissioning Group. It was launched following a workshop for local voluntary organisations, hosted by the CCG, in November 2013.



The Wellbeing Service offers FREE and confidential support to those people with mental health or emotional issues.
Patients can SELF-REFER (a GP referral is not needed) by calling 0300 123 1503 or via their website at www.wellbeingnandw.co.uk.


Information downloads

Practice Guide

For a PDF copy of our Practice Guide, please click here


Get the right treatment...

For a PDF copy of the useful "Get the right treatment.." guide to getting the right treatment in the right place and at the right time. 

Large range of medical conditions...

For information about a large range of medical conditions, please visit the Patient Leaflet section of the Norfolk and Norwich University Hospital website


For a useful PDF information sheet on Diabetic diet, please click here



For more information about what happens when you are referred by a GP or NP to see a specialist, a leaflet has been prepeared that describes what you can expect to happen. A copy can be downloaded here.


Common Illness and Accidents (Self Treatment)


Remember that your local pharmacist can give you advice about medicines.
Keep all tablets and medicine well out of the reach of children


Colds and Flu

These usually start with a runny nose, temperature, aches and pains.  Antibiotics will not help as these illnesses are caused by viruses.  Keep warm, rest and take plenty of fluids.  Paracetamol taken every six hours will relieve the worst of the symptoms.


Sore Throats

Again, these are mainly caused by viruses.  Unless the patient is really unwell or has spots at the back of the throat, antibiotics are unlikely to help.  Keep drinking fluids and take Aspirin (if over 16 years only) or paracetamol every six hours.


Diarrhoea and Vomiting

We have produced a comrehensive leaflet available to download.

These illnesses are usually self-limiting.  Do not take anything by mouth until vomiting stops.  Avoid food for at least 24 hours or until the symptoms ease.  Drink plenty of water or electrolyte solutions (eg Dioralyte or Electrolade, available from your chemist).  It may be advisable to avoid milk and dairy produce for 2-3 days.  For small children and babies, you may need to telephone for advice if the symptoms persist.


Headlice and Worms

Both of these problems are easily dealt with by treatment available form the chemist.



Immediately apply cold water to the affected area and apply a clean dressing.  For severe or widespread burns, consult the Doctor or Practice Nurse as soon as possible.


Back Pain

The best answer is prevention - learn to sit, bend and lift correctly and keep generally fit.  If you do have pain, regular analgesics, eg Paracetamol or Ibuprofen, will help.  Consult the Doctor if the pain is severe, fails to ease or causes problems with numbness in the legs or bowel and bladder disturbances.


Nose Bleeds

Sit in a chair, bend forward slightly and squeeze the nose firmly below the bone for 10 minutes.  Avoid the temptation to blow the nose or sneeze for 24 hours.  If the symptoms recur, consult the Doctor.


Insect Bites and Stings


Wasps - Apply vinegar to neutralise the sting as soon as possible.

Bees - Scrape away the sting and apply a little bicarbonate of soda.

Generally - Use an antihistamine cream or tablets when necessary, and particularly when travelling abroad, to soothe the irritation and soreness.



Avoid exposure to strong sun and use a good sun cream with a good protection factor, especially for children.  Otherwise treat as burns and drink plenty of fluid.


Fever in Children

These are mostly caused by viruses, especially in toddlers.  Keep the child cool, give regular Paracetamol syrup, (eg Calpol), according to the dosage instructions on the bottle.  Calpol can be purchased from a chemist.  Children often lose their appetite so do not worry about meals if they are not interested.  Consult the Doctor if the child seems particularly unwell, or is not improving by 48 hours.


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